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An internal automation system connecting dispatch, maintenance, and driver scheduling for a regional logistics operator.
Dispatch, vehicle maintenance, and driver scheduling lived in three disconnected systems, requiring staff to manually cross-check availability and vehicle status.
Dvexo built an automation layer that synced data across the three systems in real time and introduced a unified dashboard for dispatch coordinators.
Dispatch coordinators now work from a single live view of vehicle and driver availability, removing manual cross-checking between systems.
Dispatch, vehicle maintenance, and driver scheduling each had their own system, and none of them knew about the others. A coordinator assigning a run checked three screens to confirm the vehicle was roadworthy and the driver was legally available.
The systems could not be replaced — each was load-bearing for a different department — so the work was integration, not consolidation.
The three systems disagreed on what a "vehicle" and an "available driver" meant. We defined a canonical model and mapped each source onto it, which is the unglamorous step that determines whether the rest works.
Rather than syncing three systems pairwise — which scales badly and creates loops — each publishes into one read model that the dashboard consumes.
A stale dashboard that looks live is worse than one that admits it is stale. Each data source surfaces its own freshness, and a stalled feed raises an alert rather than quietly serving old data.
Coordinators work from one live view of vehicle and driver availability instead of cross-checking three systems by hand.
Because each feed reports freshness, an upstream outage is visible immediately rather than being discovered through a bad dispatch decision.
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